Welcome to Our New Login System
We've recently upgraded our customer account system to provide you with better security and a more convenient experience. Here's everything you need to know:
How to Log In
Step 1: Click the login icon to go to the Sign In page.
On mobile, tap the three-line menu icon and select Login.
Step 2: Enter your email address and click Continue. A 6-digit verification code will be sent to your inbox within seconds.
Step 3: Enter the 6-digit code and click Submit.
You're now logged in! As long as you don't log out, you'll stay signed in for up to 90 days — no need to log in again.
How to Access Your Courses
Step 4: Once logged in, go to your account and click on your order.
Step 5: In the order details, click "Go to My Courses" or "Access Members Area".
Step 6: Your course will appear and you can start watching right away.
Alternative method: Click "My Courses" or "Members Area" from the navigation menu. Log in with your email and the 6-digit code sent automatically by the system. Your courses will appear immediately after logging in.
Manage Your Account
From your account page, you can:
- Orders — View your orders and access your courses
- Profile — Update your personal information
- TaichiZidong — Return to our homepage
On mobile, tap the three-line menu icon to find these options.
Why Did We Upgrade?
This new system offers several key benefits:
- Better Security: One-time verification codes are more secure than traditional passwords
- No More Passwords: No need to remember or reset passwords ever again
- Stay Logged In: Remain signed in on your device for up to 90 days
- Easier Account Management: Quick access to your orders, courses, and account settings
Frequently Asked Questions
Q: I didn't receive the verification code. What should I do?
A: Check your spam or junk folder first. If it's not there, wait a minute and request a new code. Make sure you're using the email address associated with your account.
Q: Can I still use my old password?
A: The new system uses verification codes instead of passwords for enhanced security. You no longer need a password to log in.
Q: Do I need to log in every time I visit?
A: No. Once logged in on a device, you'll stay signed in for up to 90 days.
Q: Is this change permanent?
A: Yes. This is our new login system for all customers, designed to make your experience safer and more convenient.
Q: What if I use multiple devices?
A: You'll need to log in once on each device, but you'll stay signed in on each one for up to 90 days.
Q: I can't find my course after logging in. What should I do?
A: Go to your account and check your order history — your course link will be in the order details. If you still can't find it, please contact us.
Q: Can I watch on my phone or tablet?
A: Yes! You can access your courses on any device — phone, tablet, or computer.
Q: Can I watch a course multiple times?
A: Yes. Once purchased, you can watch your course as many times as you like.
Q: What if the course link doesn't work?
A: Make sure you're logged in first, then try again. If the issue continues, please contact us.
Still Need Help?
If you have any further questions, please don't hesitate to reach out to us at zidong@taichizidong.com. We're happy to help!